Wednesday, June 11, 2008

"Social networking" in the office?

I posted this comment today in respose to an article at Redmond Channel Partner questioning the role of social networking within corporations.

"As business becomes more “open” and collaborative there is plenty of scope for business-class social networking.

Most large businesses suffer from too many “silos” with departments and business units isolated from each other, culturally and physically. If we then factor in the rise of outsourcing and home-working we end up with highly fragmented and distributed ‘virtual’ organisations and a desperate need to connect and focus people on corporate-wide programs and goals.

Social networks can play a part in this as they enable employees from several organisations in a value chain around the globe make contacts and develop relationships with those outside of their department and building, whether for work (knowledge and skills seeking, advise, projects, training etc) and non-work (work interests, sport, fund raising etc).

There is real scope to include social networking capabilities such as personal profile, presence, chat, search, links, questions etc that we see in LinkedIn and elsewhere in existing applications as well as stand alone offerings. Contrary to popular belief, corporate IT users suffer from a lack of effective tools to connect and engage colleagues in the ways that business nowadays demands and social networking can address that deficit and potential users will have no problems in adapting.

I am sure we are not the only Microsoft partner looking to embrace these capabilities though the only vendor I know in the UK with such an offering today is Trampoline (no interest to declare)."

3 comments:

Chris Morgan said...

We are looking to create a real community amongst our Performance Managers in my organisation. I am looking at some social networking tools to assist with this.

Top of my list is to use Twitter to keep them updated with key information and other relevant messages. I like the idea that there is no 'development' required and the messages are short and will go straight to them whereever they are (on their mobile phone).

Chris
http://learn2develop.blogspot.com

Brendan Dunphy said...

Interested to see how it goes with Twitter Chris. Skype also works on most phones now and we are going to see a lot more mobile apps soon from Google, Nokia and others so I think mobile social networking will explode and SMS/MMS start to fade (like WAP)with mobile internet taking over.

Brendan Dunphy said...

For another take on the issue of Social Networking in the office take a look at this blog entry from Fluid Innovation at http://blog.fluidinnovation.com/2008/06/07/facebook-says-enterprise-no-surprise/